Back Office Roles Functions
Being an extended arm of the company, we provide back end office roles for a trouble-free and seamless operation. Most of our clients provide inventory management / billing software for inventory management at our warehouses. We are always under scrutiny and we always adhere to the SOP’s (Standard Operation Procedure) and SLA’s (Service Level Agreement) set forth between our client. Our back end team are professionals having knowledge in various ERP software’s [SAP, Oracle, Tally etc.], experts in MS office [Word, Excel, PPT etc..] for submission of reports and seasoned in general office roles. We take care of all the following responsibilities and provide a flawless environment for carrying the day today activities.
- Claim submission and claim edit resolution.
- Payment posting.
- Credit balances and refund processing.
- Insurance accounts receivable follow-up.
- Denial resolution and appeals.
- Customer service and patient pay.
- Underpayment analysis and resolution.
- Core system management and reporting.